Medicit: Streamlining High-Volume Healthcare Infrastructure

1. The Problem: The "Throughput Crisis"

• The Reality: Managing 40+ patients per doctor daily in a mix of pre-booked appointments, walk-ins, and emergency VIPs.

• The Chaos: Lack of organized scheduling meant clinicians were overwhelmed, patient wait times were unpredictable, and rural patients often traveled hours only to find no available slots.

• The Niche: Health-Tech & Operational Infrastructure.

2. The Challenge: Operational Balancing

• Even an MVP required strong provider buy-in to prove it could handle the delicate balance of Digital Bookings vs. Physical Walk-ins without disrupting the clinic's flow.

3. The Solution: Streamlined Provider Workflows

• Dynamic Slot Management: Built core modules to validate workflows through closed-beta testing, allowing for the flexible integration of various patient types into a single digital queue.

• Digital-First Prescriptions: Automated the "after-care" journey with e-prescriptions to reduce administrative friction and ensure patients followed through on their health plans.

• Gamified Preventive Care: Designed a points-based system for daily health tasks to drive long-term engagement and shift patient behavior from "reactive" to "preventive".

4. The Impact:

• Efficiency & Validation: Validated core workflows with 5 pilot providers and 1,000+ test bookings pre-launch.

Architecting Order in High-Volume Healthcare