Mindsbourg: High-Impact Growth Strategy & Performance Marketing

Driving a 150% uplift in user footfall and 3000%+ engagement surge through data-driven GTM strategy and integrated performance campaigns.

Context & Goal: Data-Driven Market Turnaround
  • The Mandate: Orchestrated a comprehensive growth turnaround for high-value commercial assets by bridging the gap between Market Intelligence and Revenue Management.

  • Objective: Reverse declining user engagement and flat revenue by identifying high-value User Needs and optimizing the Product-Market Fit of the tenant mix and brand narrative.

Approach: Full-Funnel Growth Orchestration
  • Growth Audits & User Research: Conducted large-scale field studies ($n=1,200+$) to map care journeys and digital pain points, using these insights to drive a cross-functional Product Vision.

  • GTM Strategy & Integrated Relaunch: Led the orchestration of multi-channel Performance Marketingcampaigns, including teaser phases and influencer-led social-buzz initiatives to lower Customer Acquisition Cost (CAC).

  • Lifecycle & Retention Marketing: Implemented experiential activations and new visual identity rollouts to increase Dwell Time (LTV) and brand sentiment.

Impact: Measurable Business Growth
  • Top-of-Funnel (ToFu): Achieved a 150% uplift in monthly footfall and a 3000%+ spike in social engagement within 60 days of relaunch.

  • Bottom-of-Funnel (BoFu): Delivered a 20% jump in new-tenant (B2B) inquiries, directly impacting long-term revenue and occupancy KPIs.

  • Retention: Secured 35% longer average dwell time, successfully fuelling F&B and retail uplift through strategic Yield Optimization.